Our services - Parkstory offers a comprehensive service package
From the initial consultation, through planning, construction, and commissioning, to later service and maintenance, we are at your disposal.
Our services in detail
One Stop Shop
As a one-stop store, Parkstory offers fully automated parking systems with integrated charging technology.
We offer you services ranging from planning, design, construction, production, installation and commissioning of our parking systems and integrated charging technology. After the handover and acceptance of the system, we provide service and maintenance services, support you with the parking operations, or even take over the entire operation for you.
We also provide you with all the IT applications you need for operation, as well as the app for users. If other applications need to be integrated, we are happy to integrate them with our applications.
You benefit from our expertise in relevant fields such as construction, project management, or software development. You benefit from our expertise in relevant areas such as construction, project management and software development.
Planning services
Already in the planning phase, we support your project on the topics of parking and electric vehicle charging.
We actively incorporate our experiences from other projects and analyses. The Parkstory planners are professionals when it comes to the technical and economic planning of the parking system and EV charging. . Our team consists of architects, civil engineers, and electrical engineers
Our team brings extensive experience in the planning and implementation of construction projects and supports you in your construction project at all times with dedication and expertise. Of course, we work with all common file formats in order to integrate our parking system easily and efficiently into your CAD models.
360° Approach
Consulting
Planning Services
Project Management
Installation
After Sales Services
Parking Operations
Topics Covered within the Planning Process
As part of our planning services, a number of key questions need to be answered:
- Are the Parkstory parking system and e-charging technically feasible and economical for your project?
- What needs to be taken into account at the planning stage in order to implement the best solution for you (planning permission, total costs, layout, space savings, low operating costs, etc.)?
- How can the maximum possible user experience be achieved so that users enjoy parking without any problems?
At the end of the planning phase, all your requirements for the parking system, e-charging, software platform, app, etc. should be known and described in detail. We then create a specification based on this for the scope of services to be delivered.
As part of a planning contract, we can provide the following services for you:
- Basic evaluation, preliminary planning, design planning, approval planning, implementation planning, preparation and participation in the awarding of contracts
- Preparation of layouts and volume analysis
- General layout
- Who will be parking (short-term parkers, long-term tenants, residents, visitors, employees, hotel guests, etc.)?
- Peak hours analysis
- Which vehicles are parked (vehicle height, width, weight)?
- How long do storage and retrieval processes take?
- What are the waiting times for users?
- CO2 footprint
- What security-related requirements need to be considered?
- How should the monitoring of the handover cabin be carried out?
- How many EVs to charge, at what power, during which timeframe. In what thime?
- Definition of electric power requirements
- What are your total costs and overall profitability?
- How can parking garage operators optimize their returns (occupancy optimization, dynamic pricing, etc.)?
- Definition KPIs dashboard to determine your parking deck’s performance
- How many more vehicles can be parked with the Parkstory parking system?
- How can smooth parking without interruptions be ensured during the conversion phase?
Delivery and commissioning of the system
After a successful planning phase, we design your system in detail, produce it, deliver the components to the construction site and assemble them into a complete system. We then put them into operation, test them and have them approved by an expert and you.
Instruction and training
We instruct you and the users on how the system, the app and the entire user process work. We can also train you on the backend platform if required.
Documentation
As part of the acceptance of our system, we will hand over the technical documentation we have prepared to you:
- Operating Manual
- Quick start guide
- Maintenance instructions
- Declaration of conformity in accordance with Directive 2006/42/EC for the fully completed system
Service and Maintenance
After the successful handover of our parking system and e-charging system, we provide service and maintenance for you. Thanks to our IoT solutions, we can carry out some of the work remotely, and we come on site 1-2 times a year for service and maintenance work. If necessary, we can replace spare parts or carry out repairs. We can also enter into a service contract with you, in which the SLAs (Service Level Agreements) are defined.
Software-Updates
Upon request, you can also benefit regularly from software updates, both for the parking and charging platform and for the backend platform used for user management, billing, etc. We can also update the app for users and provide innovations from our AI technologies for you.
Operation
If you have commissioned an operator for your parking and charging system or if you are the operator yourself, we can provide you with our software platforms for operation and train your employees accordingly. We can also take over the operation for you on request.