FAQ - Questions we are frequently asked

Do you have questions about our fully automatic parking systems? Read our answers here

User questions

Parkstory is a fully automated parking system that is highly optimized for regulatory reliability and rapid car recovery. Our modular structure enables us to customize and adjust the number of parking lots and elevators to customer requirements for fast availability and maximum capacity.

The Parkstory parking system uses automatic license plate reading to make the parking process easier for users. The parking lot is also accessible via the Parkstory app with a QR code. All you need to do is follow the on-screen instructions to park correctly in a lounge and our automated system will take care of the rest.

The Parkstory system uses AI to learn your habits, optimize the retrieval of your vehicle and thus minimize waiting time. The parking garage will automatically make your vehicle ready as you can be in constant contact with the system via the mobile app.

Our parking lot is video-monitored 24 hours a day and ensures optimum accessibility with a spacious lounge dedicated to the vehicle to prevent scratches, dents and theft. We guarantee optimum accessibility with a spacious transfer area for the vehicle to prevent scratches and dents and to allow customers to get in and out of the vehicle easily.

The Parkstory app allows each user to send an invitation link that authenticates them at the parking lot entrance, allowing them to park and retrieve their car.

Questions from investors

There are a few, as this has only recently become an issue when it comes to reducing construction costs, efficiently integrating electric vehicle charging and making better use of space.

Most systems have been installed in the last 10-15 years, but not in large numbers. There are probably fewer than 20 systems in the whole of Europe.

With good maintenance – remote and on-site – the service life can easily be 30 years. After that, we can replace components at any time.

We try to see each module at least once a year, but remote maintenance is also possible, in particular.

It is definitely more environmentally friendly.

A normal gasoline car produces 120 g/km of CO2, and in many parking garages the cars drive 1 km to and from their parking space every day. That would cause 43,800 g per year, or 4.38 tons of CO2 per year with 100 cars per garage.

Depending on the topology, our system can consume less than 0.10 KwH per operation. This would mean 0.2 per car per day. CO2 emissions would be 0 if renewable energy is used, or 70g per car per day if the current German energy mix is taken into account. So even with the current energy mix, CO2 emissions would be 40% lower than with a conventional garage.

How do we ensure that cars on the upper levels of the parking garage do not drip dirty water onto other cars on the lower levels?

Where possible, we use concrete floors to separate the parking levels. This avoids this problem and provides much better fire protection. In the rare cases where we use a steel structure, we incorporate controlled water drainage on the pallets.